Ordering in Warmer Months
Unfortunately, we do not offer exchange, returns or refunds on products that have melted. We bubble wrap all products that are heat-sensitive to keep the heat away from these products. However, there are no guarantees that will be enough to keep the products cool. Please consider this before purchasing heat-sensitive products.
Tracking information is sent to the email provided with your order. Signature on delivery is available for all parcels to ensure your parcel arrives to you safely. This also ensures the parcel is not left outdoors in the heat to reduce the risk of your products melting.